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3039711 - Bank statement returns processing configuration not working

Symptom

  • You have configured returns processing using SPRO path: Financial Accounting-->Bank Accounting-->Business Transactions-->Payment Transactions-->Electronic Bank Statement-->Configure Returns Processing. When uploading the bank statement file using FF_5 to reverse the payment documents, new open items are generated, and these items are not updated with the values as per the "Change Open Items/Change Mandate Status" configuration of returns processing.


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Environment

  • Financial Accounting (FI)
  • SAP ERP 
  • SAP ERP Central Component
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA

Product

SAP ERP 6.0 ; SAP ERP Central Component all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

returns processing, reverse clearing, OT83, posting rule, payment method, change open items, change mandate status, FF_5 , KBA , FI-BL-PT-BA , bank statement , FI-AP-AP-B1 , Payment transfer (w/o DE, US) , How To

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