SAP Knowledge Base Article - Preview

3039593 - Launch Web Intelligence Rich client gets stuck in starting state in Business Intelligence 4.3 in Citrix Environment

Symptom

  • Process keeps running while launching WebI Rich client in Citrix machine.
  • Process gets stuck at splashscreen stage in Citrix machine while launching WebI Rich client 4.3
  • This issue is specific to Webi rich client ,other client tools are working fine.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.3
  • Web Intelligence Rich client 

Product

SAP BusinessObjects Business Intelligence platform 4.3

Keywords

webi rich client failed to launch gets stuck hangs does not process in start citrix zenapp 4.3 versions bo bi , KBA , BI-RA-WBI , Web Intelligence , BI-RA-WBI-FE , Front End/Client , Problem

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