SAP Knowledge Base Article - Preview

3039593 - Launch Web Intelligence Rich client gets stuck in starting state in Business Intelligence 4.3 in Citrix Environment


  • Process keeps running while launching WebI Rich client in Citrix machine.
  • Process gets stuck at splashscreen stage in Citrix machine while launching WebI Rich client 4.3
  • This issue is specific to Webi rich client ,other client tools are working fine.



  • SAP BusinessObjects Business Intelligence Platform 4.3
  • Web Intelligence Rich client 


SAP BusinessObjects Business Intelligence platform 4.3


webi rich client failed to launch gets stuck hangs does not process in start citrix zenapp 4.3 versions bo bi , KBA , BI-RA-WBI , Web Intelligence , BI-RA-WBI-FE , Front End/Client , Problem

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