SAP Knowledge Base Article - Public

3039439 - Error 'Unable to retrieve data from data source' when enable Query Merge against BW live connection

Symptom

  • Error 'Unable to retrieve data from data source' when enable Query Merge  against BW live connection

Environment

  • SAP Analytics Cloud (Enterprise) 2021.2.8

Reproducing the Issue

  1. Create story with several charts against BW live connection.
  2. Enable Query Merge.
  3. Open the story, some charts shows error 'Unable to retrieve data from data source' instead of chart content

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0