SAP Knowledge Base Article - Public

3039429 - Sales Order Volume Report not Showing Partially Cancelled Items

Symptom

Cancellation status showing Canceled eventhough the line item is partially canceled.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Sales Orders work center
  2. Select the Reports view
  3. Open Sales Order Volume report

In the report the Cancellation status showing Canceled instead of partially canceled.

Cause

In the report, the filter Cancellation status will consider the item status and once the Cancellation status was entered, the report will show the item as Canceled.

Resolution

You will be able to see the part of the order which was delivered in the Delivered Quantity field.

Keywords

Cancellation status; Item Cancellation status , KBA , SRD-CRM-ORD , Orders & Contracts , Problem

Product

SAP Business ByDesign all versions