SAP Knowledge Base Article - Preview

3039419 - The EM failed to start. Assertion failed

Symptom

Wily Enterprise Manager fails to start. The IntroscopeEnterpriseManager.log contains the following:

"[ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Assertion failed
[INFO] [WrapperSimpleAppMain] [Manager] Shutting down data persistence subsystem
[INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server
[INFO] [WrapperSimpleAppMain] [Manager] Orderly shutdown complete."

Find IntroscopeEnterpriseManager.properties file under ./config folder and change the value INFO of property log4j.logger.Manager=INFO, logfile to VERBOSE.
Restart Wily EM again, in the latest IntroscopeEnterpriseManager.log, you'll find the following errors:

"[ERROR] [WrapperSimpleAppMain] [Manager] The EM failed to start. Assertion failed
[VERBOSE] [WrapperSimpleAppMain] [Manager]
org.garret.perst.AssertionFailed: Assertion failed
               at org.garret.perst.Assert.that(Assert.java:18)
               at org.garret.perst.impl.PagePool.get(PagePool.java:228)
......
[DEBUG] [WrapperSimpleAppMain] [Manager] Shudown requested.
[DEBUG] [WrapperSimpleAppMain] [Manager] Stopped query for log4j properties
[WrapperSimpleAppMain] [Manager] Shutting down data persistence subsystem
[INFO] [WrapperSimpleAppMain] [Manager] Shutting down the Isengard server

......
......

[VERBOSE] [WrapperSimpleAppMain] [Manager] Finished closing the PostOfficeHub
[WrapperSimpleAppMain] [Manager] Orderly shutdown complete.
[DEBUG] [WrapperSimpleAppMain] [Manager] Error starting up EM
com.wily.introscope.server.enterprise.EnterpriseManagerCannotStartException: An error occurred while trying to start Isengard.
......
               at java.lang.reflect.Method.invoke(Method.java:498)
               at org.tanukisoftware.wrapper.WrapperSimpleApp.run(WrapperSimpleApp.java:325)
               at java.lang.Thread.run(Thread.java:745)
Caused by: org.garret.perst.AssertionFailed: Assertion failed
               at org.garret.perst.Assert.that(Assert.java:18)
               at org.garret.perst.impl.PagePool.get(PagePool.java:228)
               at org.garret.perst.impl.StorageImpl.loadStub(StorageImpl.java:2812)


Read more...

Environment

All versions of Wily Introscope Enterprise Manager

Product

SAP Solution Manager 7.2

Keywords

Wily, collectors, MoM , KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.