In Dynamic Target Group Creation the filters are not working properly
SAP Cloud For Customer
Reproducing the Issue
- Go to sales campaign work center
- Choose view target group
- Click new and enter details, select yes for member determination
- Choose conditions for Account and also conditions for Account Contacts
- Now activate it
- You see the only one conditions is respected.
The user fills in criteria to find Accounts and he/she fills criteria to look for Account Contacts. Both searches are combined with an 'OR' and not with and 'AND'. The 'AND' connection is not implemented in system.
This feature is not supported in the current release of SAP Cloud for Customer As of now the AND connection is not considered or implemented.
2. If you are a customer:
1. Contact your Account Executive
C4C : An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea: https://influence.sap.com/SAPCloudforCustomer
Target Group creation Filters, Dynamic Target Groups , KBA , LOD-CRM-MKT-TG , Target Groups , Problem