SAP Knowledge Base Article - Public

3039319 - Dynamic Target Group creation Filters not Working Properly


In Dynamic Target Group Creation the filters are not working properly


SAP Cloud For Customer

Reproducing the Issue

  1. Go to sales campaign work center
  2. Choose view target group
  3. Click new and enter details, select yes for member determination
  4. Choose conditions for Account and also conditions for Account Contacts 
  5. Now activate it
  6. You see the only one conditions is respected.


The user fills in criteria to find Accounts and he/she fills criteria to look for Account Contacts. Both searches are combined with an 'OR' and not with and 'AND'. The 'AND' connection is not implemented in system.


This feature is not supported in the current release of SAP Cloud for Customer As of now the AND connection is not considered or implemented.

1.  If you are a partner: please use or the Partnerfinder 

2.  If you are a customer:

1.       Contact your Account Executive

2.       Check the link 

        C4C : An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea:


Target Group creation Filters, Dynamic Target Groups , KBA , LOD-CRM-MKT-TG , Target Groups , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions