SAP Knowledge Base Article - Public

3039316 - - Subject Name identifier

Symptom

-

Environment

SAP SuccessFactors HXM Suite

SAP SuccessFactors People Analytics

Reproducing the Issue

  1. Access Report Center
  2. Click New button
  3. Select Report Story
  4. Page stuck on Loading or Blank screen

Cause

Incorrect Subject Name identifier in IAS

Resolution

Make sure Subject Name Identifier is correctly set up in IAS: 

  1. Open IAS Admin Console;
  2. Go to Applications -> SF Analytics - <Your company ID>;
  3. Open Subject Name Identifier
  4. Make sure it is set to Advanced Configuration and Dynamic subject name identifier value is




See Also

Blank loading screen issue when accessing Story reports - People Analytics

Keywords

people, analytics, embedded, edition, SAC, Blank, loading, screen, Error, message, chrome, for this system IAS IDP, PAEE, Subject Name Identifier , KBA , LOD-SF-ANA-SAC-ADM , Admin - IAS, IPS, Instance Sync/Refresh, Upgrade , Problem

Product

SAP SuccessFactors HXM Core 2011