SAP Knowledge Base Article - Public

3039316 - Blank/loading screen Report Story - Subject Name identifier


People Analytics Report Story has been upgraded successfully in your instance, but blank or loading screen displays when creating Report Story

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Suite

SAP SuccessFactors People Analytics

Reproducing the Issue

  1. Access Report Center
  2. Click New button
  3. Select Report Story
  4. Page stuck on Loading or Blank screen


Incorrect Subject Name identifier in IAS


Make sure Subject Name Identifier is correctly set up in IAS

Go to IAS -> Applications -> SAC entry -> Subject Name Identifier -> Make sure it is set to Advanced and Dynamic subject name identifier value:

See Also

Blank loading screen issue when accessing Story reports - People Analytics


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SAP SuccessFactors HXM Core 2011