SAP Knowledge Base Article - Public

3039316 - Blank/loading screen Report Story - Subject Name identifier

Symptom

People Analytics Report Story has been upgraded successfully in your instance, but blank or loading screen displays when creating Report Story

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

SAP SuccessFactors People Analytics

Reproducing the Issue

  1. Access Report Center
  2. Click New button
  3. Select Report Story
  4. Page stuck on Loading or Blank screen

Cause

Incorrect Subject Name identifier in IAS

Resolution

Make sure Subject Name Identifier is correctly set up in IAS

Go to IAS -> Applications -> SAC entry -> Subject Name Identifier -> Make sure it is set to Advanced and Dynamic subject name identifier value:

See Also

Blank loading screen issue when accessing Story reports - People Analytics

Keywords

people, analytics, embedded, edition, SAC, Blank, loading, screen, Error, message, chrome, for this system IAS IDP, PAEE, Subject Name Identifier , KBA , LOD-SF-ANA-SAC-ADM , Admin - IAS, IPS, Instance Sync/Refresh, Upgrade , Problem

Product

SAP SuccessFactors HXM Core 2011