SAP Knowledge Base Article - Public

3038746 - Missing Employee in a tile – Performance and Competencies

Symptom

Missing some employee when running a Performance and Competencies Dashboard or Performance Rating Distribution

Environment

  • SAP SuccessFactors HXM Suite
  • Tile
  • Dashboard

Reproducing the Issue

  1. Run a PM/GM form tile;
  2. Check the drill down is missing some employee.

Cause

The employee is missing, due to the time range set to fetch the data.

Resolution

Check the missing employee in the tile, so check its form start and due date, so adjust the time range tile to cover both dates.

Keywords

Dashboard; Tile; Performance, Goal; Rating; Competencies; Distribution; Missing; Employee; Form; Time; Range; Date; Due; Start; , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HXM Suite all versions