SAP Knowledge Base Article - Public

3038158 - What is "App Feedback" or "Provide Your Suggestions" in the Mobile app?

Symptom

  • What is "App Feedback" or "Provide Your Suggestions" in the Mobile app?
  • Can we customize the text in the "App Feedback" or "Provide Your Suggestions"?
  • How do we disable this feature?

Environment

  • SAP SuccessFactors HXM Suite
  • SAP SuccessFactors Mobile

Resolution

What is "App Feedback" or "Provide Your Suggestions" in the Mobile app?

  • The "Provide your suggestions" or "App Feedback" in the SF mobile app is an app feedback which is directly sent to our internal team and processed for app improvement. SuccessFactors does not respond to the suggestions or feedback given by customers. The suggestions are pooled and determined whether they are enhancements or defects which should be fixed.
  • This means that the suggestions are only available to SuccessFactors internal team and cannot be exported or sent to the customers as reports.

Can we customize the text in the "App Feedback" or "Provide Your Suggestions"?

  • It is not possible to change the text of this since at this time, the SAP SuccessFactors Mobile app does not support text replacement or Tier 3 translations for iOS or Android. 

How do we disable this feature?

See Also

2267539 - On-Device Support for SAP SuccessFactors Mobile App [SF MOB]

Keywords

app feedback, support, mobile, provide your suggestions, mobile application, disable, suggestions , KBA , LOD-SF-FWK-MOB , Mobile Application , How To

Product

SAP SuccessFactors HXM Suite all versions