SAP Knowledge Base Article - Public

3037794 - Error:Exactly one channel must be Original for this country. You cannot have more than one channel as original for this country

Symptom

While creating Purchase order or while approving a purchase order you may see this error.

Environment

SAP Business ByDesign

Cause

You have not maintained the default domain for any emails to be sent from ByDesign

Resolution

  1. Go to the Business Configuration Work center
  2. Go to Overview
  3. Choose All Configuration Elements using drop down
  4. Search activity: E-Mail and Fax Settings
  5. Under section: Allowed Sender E-Mail Domains
  6. Choose on Add Row and maintain Domain details which you have maintained for Sender's Email Address ( that  is appearing after @ in the email address)
  7. Perform Save

Keywords

Unable to approve Purchase order , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign all versions