SAP Knowledge Base Article - Preview

3037599 - Clicking on the recording icon in the Supervisor Dashboard does not do anything

Symptom

  • You are using the new Supervisor Dashboard, but clicking on the Recording Icon does not do anything
  • User is expecting the recording to play back 


Read more...

Environment

  • SAP Contact Center 7.0.16
  • SAP Contact Center 7.0.16.100

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.