SAP Knowledge Base Article - Preview

3037501 - SAP Analytics Cloud - Live Connections are Failing with an Authentication related issue.

Symptom

The following error message occurs in SAP Analytics Cloud (SAC):

  • Unable to authenticate .Please ensure your credentials are valid.


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Environment

  • SAP Analytics Cloud (Enterprise) 2021

Product

SAP Analytics Cloud 1.0 ; SAP Strategy Management 10.0 ; SAP Strategy Management 10.1 ; SAP Strategy Management 7.5

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

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