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3037468 - Fiori Launchpad Designer - Reference Lost on Web Client UI Fiori apps (WEBCUIF), tiles and catalogs

Symptom

  • When Launching the Fiori Launchpad Designer https:<domain>:<port>/sap/bc/ui5_ui5/sap_arsrvc_upb_admin/main.html?scope=CUST&sap-client=100&sap-language=EN the catalogs seems to be missing
  • Errors are shown as follows:

    ~~~~~Start here~~~~~~~
    ID: X-SAP-UI2-CATALOGPAGE:SAP_CRM_BC_ICM_ADMIN

    Tiles:

    Reference lost: Note 2495630 Page X-SAP-UI2-ADCAT:SAP_TC_S4CRM_INVESTIGATOR:S4CRM, Instance ID FA163EF08D101EE9A1D1D5EE8B4728A1_AL

    and other reference lost
    ~~~~~~end~~~~~~~~~~
  • The following catalogs are all missing:
    • SAP_CRM_BC_ICM_ADMIN
    • SAP_CRM_BC_INVESTIGATOR
    • SAP_SERV_BC_EMP_CONTRACT_T
    • SAP_SERV_BC_EMP_MD_T
    • SAP_SERV_BC_EMP_ORDERS_T
  • Tried the following SAP Note without success - 

    2269272 - "Reference Lost" Error for FLP Tiles after applying new UI component version (Tells user to properly maintain the RFC via SAP Tcode = SM59 and makes sure that the System Alias are in /UI2/V_SYSALIAS)

    and

    2495630 -  Reference lost displayed in Fiori Launchpad Designer (Request user to run: Report /UI2/GET_APP_DESCR_REMOTE_ALL)

  • Also tried to run SAPUI5 Report Tool - /UI2/REFERENCE_LOST  (See Reference SAP enhancement note: 2500483 - Supportability Enhancements FLP - which shows additional report tools available to users)

    reference_lost.png

    Give the Instance ID above and it will claim that Catalog/Group SAP_TC_S4CRM_INVESTIGATOR (Configuration) and it will give a solution to /UI2/APPDESC_GET_ALL to replicate all the catalogs while recommending to specify "SAP_CRM_BC_ICM_ADMIN" as a key.

    However this also fails.
  • While running /UI2/APPDESC_GET_ALL to point to SAP_CRM_BC_ICM_ADMIN, it shows failure
    APPDESC_GET_ALL.png
  • Per SAP Note 2269272, the /UI2/V_SYSALIAS and /UI2/VC_SYSALIAS are maintained and it has S4CRM in it
  • Trying to launch the http://<domain>:<port>/sap/bc/bsp/sap/crm_ui_start/default.htm shows 404 errors:

    ~~~~~~Error~~~~~~
    Failed to load resource: the server responded with a status of 403 (Forbidden)
    Failed to load resource: the server responded with a status of 400 (Bad Request)
    ..
    .. 404 (Not Found) crmuifServer.js: 625

    createIFrame

    @

    crmuifServer.js:625

    getURL

    @

    default.htm?sap-clie…sap-language=NL:193

    eval

    @

    VM79:3

    htmlbEventCO

    @

    events.js?sap-client…&20180612040126:297

    onclick

    @

    default.htm?sap-clie…sap-language=NL:227


    ~~~~~~end~~~~~~~


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Environment

 S/4HANA 1909 FP02 and others

Product

SAP S/4HANA 1909

Keywords

"Reference lost Fiori","Fiori Launchpad Designer Reference lost","SAP_CRM_BC_ICM_ADMIN","SAP_SERV_BC_EMP_MD_T","SAP_CRM_BC_INVESTIGATOR","SAP_TC_S4CRM_SERV_BE_APPS","Application Type = Web Client UI","Web Client UI","Web Client UI requirement","Web Client UI Services","WEBCUIF" , KBA , CA-WUI-UI , User Interface , CA-FLP-ABA , ABAP Services , CRM-S4-IHR , S4CRM: In-House Repair , Problem

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