SAP Knowledge Base Article - Preview

3037229 - S/4HANA Service : Status Reason vs Categorization of Reason

Symptom

Categories don't display the values updated in the option "Assign Status Profile and Subject Profile to Business Transaction Type". It's not clear the difference between field "Status Reason" and the Categories located under the section "Reason".

  • Status Reason (technically attribute "STATUS_REASON")

  • Categorization of Reason (view BTCATEGORIES/Categories)


Read more...

Environment

  • SAP S/4HANA
  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM

Product

SAP Customer Relationship Management all versions ; SAP S/4HANA all versions

Keywords

KBA , CRM-S4-SRV-SRQ , S4CRM: Service Request , CRM-BTX-SVO , Service Order , CRM-BTX-SRQ , Service Request , CRM-S4-SRV-SVO , S4CRM: Service Order , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.