SAP Knowledge Base Article - Public

3037125 - ServerErrorException - string index out of range- MPH

Symptom

ServerErrorException when searching any values with apostrophe in manage pending hires

Environment

SAP SuccessFactors Employee Central: Manage Pending Hires

Reproducing the Issue

  1. Go to Admin Center -> Manage Pending Hires
  2. Enter O'Reilly in Name field (or any filter field with value having special characters)
  3. Click Apply > ServerErrorException  similar to below:

Cause

Code issue.

Resolution

Investigation is in progress with engineering. Targeted fix is with b2105 but its tentative.

The final fix details will be updated here, once engineering ticket is completed.

Keywords

ECT-151706, MPH, ServerErrorException, String index out of range, statusCode 500. , KBA , LOD-SF-EC-INT-ONB , Onboarding 1.0 to EC Integration , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HXM Core 2011

Attachments

error_MPH KBA.png