SAP Knowledge Base Article - Public

3036673 - [ONB 2.0] Change the Email Sender for Onboarding Notification

Symptom

Change the email id with which the "External User Welcome Message" is being sent to the candidate

Environment

SAP SuccessFactors Onboarding 2.0

Resolution

  • Go to Provisioning > Company Settings
  • Search for Mail Preferences
  • Change the Single Sender Email while maintaining domain name as it is 
  • If you would like to change the name displayed beside the email id, you can change the "Single Sender Name" in Mail Preferences

Keywords

KBA , LOD-SF-OBX-EML , Notifications , How To

Product

SAP SuccessFactors Onboarding 2011