SAP Knowledge Base Article - Public

3036658 - The create connection button is grey in the embedded SAP Analytics Cloud (SAC) of SAP Cloud Platform

Symptom

Created users with the below roles for the embedded SAC in SAP Cloud Platform:

PROFILE:sap.epm:Embedded_BI_Admin
PROFILE:sap.epm:Embedded_BI_User

When create the connection with the users, the add button is grey, cannot create connection.

Environment

  • SAP Analytics Cloud (Enterprise) 2021.21.8

Reproducing the Issue

  1. Login to the customer tenant with the created user.
  2. Click the connection menu and then click the add button, notice that it is grey.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-OEM-CP , SAC Embedded Edition Service on BTP (CPEA license only) , Problem

Product

SAP Analytics Cloud 1.0