SAP Knowledge Base Article - Public

3036519 - Organizer Is Set As Participant In Appointment If Synced First By Participant


You created an appointment in Outlook, but did not synchronize it to SAP Cloud For Customer. However one of the participants of this appointment synced the same via server side integration and in SAP Cloud For Customer you were set as participant now instead of Organizer.


SAP Cloud For Customer


If a participant synchronize the appointment before the organizer, the organizer will be set as a participant of that appointment.


Standard system behavior.

An alternative option may be to check the SAP Cloud for Customer Ideas Forum to submit an idea:


Appointment; Meeting; Event; Outlook; Server Side Integration; Groupware; C4C; Visit; , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions