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SAP Knowledge Base Article - PreviewSymptom
You have mapped multiple variants for National ID in Recruit-to-Hire Data Mapping. When Onboarding is initiated from RCM and one of these values is not sent from RCM, the candidate falls into BPE Error tile and does not show up in New Hire Data Review step.
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Environment
SAP SuccessFactors Onboarding 2.0
Product
SAP SuccessFactors Onboarding all versions
Keywords
national, id, mapping, rcm, onb, multiple, variants, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem
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