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3035897 - password for master key is not set : SAP ASE for Business Suite

Symptom

  • Errors related to encryption master key are received during a System Refresh of an SAP SID database which has "full database encryption" (this database option is enabled by default).
  • Per sapinst_dev.log after the database is created:

TRACE 2021-03-11 05:52:16.066 (root/sapinst) (startInstallation)
syb_isql_pipe: 30: setup encryption key sapdbkeyABC

TRACE 2021-03-11 05:52:16.084 (root/sapinst) (startInstallation)
syb_isql_pipe: Parameter Name Default Memory Used Config Value Run Value Unit Type

TRACE 2021-03-11 05:52:16.084 (root/sapinst) (startInstallation)
syb_isql_pipe: --------------------------------------------------------------------

TRACE 2021-03-11 05:52:16.084 (root/sapinst) (startInstallation)
syb_isql_pipe: automatic master key access 0 0 1 1 switch dynamic

TRACE 2021-03-11 05:52:16.084 (root/sapinst) (startInstallation)
syb_isql_pipe: Configuration option changed. ASE need not be rebooted since the option is dynamic.

TRACE 2021-03-11 05:52:16.084 (root/sapinst) (startInstallation)
syb_isql_pipe: Changing the value of 'automatic master key access' does not increase the amount of memory Adaptive Server uses.

TRACE 2021-03-11 05:52:16.086 (root/sapinst) (startInstallation)
syb_isql_pipe: State: ZZZZZ Error: 15432

TRACE 2021-03-11 05:52:16.086 (root/sapinst) (startInstallation)
syb_isql_pipe: A validation check failed when Adaptive Server decrypted an encryption key. This error may indicate an incorrect password.

  • Further, after creating the database:

TRACE      2021-03-11 05:59:30.170 (root/sapinst) (startInstallation)
syb_isql_pipe: State: ZZZZZ Error: 15497

TRACE      2021-03-11 05:59:30.170 (root/sapinst) (startInstallation)
syb_isql_pipe: The password for the master key of database 'master' has not been set.

  • The master key is correctly set on the source system and is owned by "dbo" as


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Environment

SAP Adaptive Server Enterprise (ASE) for Business Suite

Product

SAP ERP 6.0

Keywords

encrypted, "full database encryption", "master key" , master, password, SWPM, sapinst, "System Refresh", "System Copy" , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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