SAP Knowledge Base Article - Public

3035864 - Contract End Date Update via job information UI does not Reflect in User job information UI

Symptom

Contract End Date Update via job information UI does not Reflect in User job information UI

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Employee Central - Job Information

Reproducing the Issue

  1. Go to test user
  2. Job information 
  3. Insert new record  with event reason (example: Data Change (DATACHG))
  4. Scroll to field: Contract End Date
  5. add new date
  6. save
  7. Result: Old Contract End Date record is still displaying

Cause

This is a code issue

Resolution

  • This is a  known issue is currently being investigated by our Development team
  • There is no target fix date at this time

Workaround:

Step 1:

  • Go to manage data  - create new or
  •  search for "Optimistic Locking Configuration" and select "OPTLOCKCONFIG (OPTLOCKCONFIG)"
  • Enable Optimistic Locking > select "no"
  • Save
  • Or
  • Take action > make correction
  • Enable Optimistic Locking > select "no"
  • Save

 Step 2:

  • Go and proceed with the relevant change(s) on the job info portlet 

Step 3:

  • Go to manage data 
  • search for "Optimistic Locking Configuration" and select "OPTLOCKCONFIG (OPTLOCKCONFIG)"
  • Revert the change to Enable Optimistic Locking > select "yes"

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Employee Central Support Engineer Team Action:

  1. Please refer to Internal Meno

Keywords

ECT-160440, Incident, INC0379338, Contract End Date, Update, job information , KBA , LOD-SF-EC-JOB-UI , History UI & MSS UI , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HXM Core 2011