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3035809 - “Error in ‘<SAP_BI_installDir>/InstallData/setup.engine/dumpmanifestinfo’: free(): invalid pointer: <pointervaluer>” when starting SIA after SAP Lumira server update

Symptom

  • “Error in ‘<SAP_BI_installDir>/InstallData/setup.engine/dumpmanifestinfo’: free(): invalid pointer: <pointervaluer>” when starting SIA after SAP Lumira server update
  • Errors related to libPocoFoundation64.so and symbolic links creation in installation logs. For example:
    InstallData/setup.engine/plat64/libPocoFoundation64.so.31]
    Unable to create Symlink. [-1]
    /InstallData/setup.engine/libPocoFoundation.so.64]
    09:14:36.514 Unable to create Symlink. [-1]
  • Symbolic links are created dynamically
  • BI Platform and Lumira server are running fine
  • The size of libPocoFoundation.so.64 located under <BI_installDir>/InstallData/setup.engine is different than the one located under <BI_installDir>/sap_bobj/enterprise_xi40/linux_x86
  • The size of libPocoFoundation64.so.64 located under <BI_installDir>/InstallData/setup.engine/plat64 is different than the one located under <BI_installDir>/sap_bobj/enterprise_xi40/linux_x64


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Supported Linux/Unix Operating Systems
  • Lumira server 2.x

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Lumira 2.4, server edition ; SAP Lumira, server edition 2.3

Keywords

core, dump, install, update, upgrade, Lumira, BI, repair , KBA , BI-LUM-SRV-DEP , Installation, Deployment , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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