ServiceEntrySheet (SES) StatusUpdateRequest (SUR) documents fails in Cloud Integration Gateway (CIG) Transaction Tracker with below error message:
Error: Can not find document with documentID XXXXXX and documentDate XXXX-XX-XXTXX:XX:XX+XX:XX. Please contact support with the Error Reference Number: ANERR-XXXXXXXXXXXXXXXXXX.
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- Ariba Network
- Ariba Cloud Integration Gateway
SUR Faied in CIG with cannot find documentID with date error; ServiceEntrySheet SUR is not sent to AN from CIG; SUR error in CIG; Can not find document with documentID XXXXXX and documentDate XXXX-XX-XX; Invoice is not sent from Ariba to S/4 because SES SUR is not received on AN; ANERR; StatusUpdateRequest FAILED in CIG; CIG ARBCI1 SP; CIG SUR error; Please contact support with the Error Reference Number: ANERR; ML81N Doc date , KBA , BNS-ARI-CI-BUY , Ariba Procurement Integration , BNS-ARI-TRF , Automatic Hand-over to the Ariba Support Organization , BNS-ARI-TRF-AN , Ariba Network Transfer Queue , Problem
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