SAP Knowledge Base Article - Public

3034866 - Charts and tables do not display correctly when viewed at a different browser zoom percentage in SAP Analytics Cloud (SAC)

Symptom

When viewing a story at a browser zoom percentage other than 100%, the charts and tables do not display correctly.  This may include numbers cut off, or parts of a chart not being visible.

Environment

  • SAP Analytics Cloud (Enterprise) 2021

Reproducing the Issue

  1. Create a story at a browser zoom percentage other than 100%
  2. Change the zoom percentage to 100%
  3. Note that the story does not display correctly

or

  1. Create a story at 100% browser zoom percentage
  2. Change the zoom percentage to a value other than 100%
  3. Note that the story does not display correctly.

Cause

Sap Analytics Cloud only supports a browser zoom (scale) level of 100% for designing or viewing stories.

Resolution

This is documented in the help guide here.

See Also

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, zoom, cut off, truncate, percent , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0