SAP Knowledge Base Article - Public

3034836 - Item Value Field of Sales Quote Product cannot be Edited

Symptom

You have a sales quote with a product maintained on it; you cannot change the field Item Value of this product.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Open the Sales work center.
  2. Open the Sales Quote view.
  3. Open the Sales Quote ABC (where ABC is the ID of the sales quote).
  4. Open the Products view.
  5. Click in the Edit button (pencil icon).

You notice that you are not able to change the value of the Item Value field of Product DEF (where DEF is the ID of the Product of the Sales Quote ABC).

Cause

 You are working with internal pricing. You cannot make this manual change from this view.

Resolution

You need to use the Pricing view of the sales quote. You might need to include this view via adaptation mode.

  1. Open the Sales work center.
  2. Open the Sales Quote view.
  3. Open the Sales Quote ABC (where ABC is the ID of the sales quote).
  4. Open the Pricing view.
  5. Click in the Add Row button and apply additional price components for the Sales Quote ABC.
  6. Click in the Update pricing button and select the Keep Manual Changes option.
  7. Save your entries.

See Also

2526960 - Item Value For Products Is Always Zero

Modify Internal Pricing for Sales Quotes

Keywords

Sales Quote ; Item Value ; Internal Pricing ; Changed ; Edited ; Change ; Edit ; , KBA , LOD-LE-CQP , Customer Quote Processing , LOD-CRM-PRC , C4C Pricing , How To

Product

SAP Cloud for Customer core applications 1305 (old) ; SAP Cloud for Customer core applications 1308 (old) ; SAP Cloud for Customer core applications 1311 (old) ; SAP Cloud for Customer core applications 1402 (old) ; SAP Cloud for Customer core applications 1405 (old) ; SAP Cloud for Customer core applications 1408 (old) ; SAP Cloud for Customer core applications 1411 (old) ; SAP Cloud for Customer core applications 1502 (old) ; SAP Cloud for Customer core applications 1505 (old) ; SAP Cloud for Customer core applications 1508 (old) ; SAP Cloud for Customer core applications 1511 (old) ; SAP Cloud for Customer core applications 1602 (old) ; SAP Cloud for Customer core applications 1605 (old) ; SAP Cloud for Customer core applications 1608 (old) ; SAP Cloud for Customer core applications 1611 (old) ; SAP Cloud for Customer core applications 1702 (old) ; SAP Cloud for Customer core applications 1705 (old) ; SAP Cloud for Customer core applications 1708 (old) ; SAP Cloud for Customer core applications 1711 (old) ; SAP Cloud for Customer core applications 1802 (old) ; SAP Cloud for Customer core applications 1805 ; SAP Cloud for Customer core applications 1808 ; SAP Cloud for Customer core applications 1811 ; SAP Cloud for Customer core applications 1902 ; SAP Cloud for Customer core applications 1905 ; SAP Cloud for Customer core applications 1908 ; SAP Cloud for Customer core applications 1911 ; SAP Cloud for Customer core applications 2002 ; SAP Cloud for Customer core applications 2005 ; SAP Cloud for Customer core applications 2008 ; SAP Cloud for Customer core applications 2011 ; SAP Cloud for Customer core applications 2102 ; SAP Cloud for Customer core applications 2105 ; SAP Cloud for Customer, core applications 2.0 (old) ; SAP LE APPLICATIONPLATFORM 1.0 ; SAP LE APPLICATIONPLATFORM 1.5