SAP Knowledge Base Article - Public

3034692 - Error "Party Role Employee Responsible is not supported for Party Role Category Administrator Party" raised when replicating Contracts from External System to C4C

Symptom

Error "Party role Employee Responsible is not supported for party role category Administrator Party" raised when replicating Contracts from External System to C4C

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Web Service Message Monitoring under Administrator Work center.
  2. Search for the ContractReplicationFromExtIn Service Interface.
  3. You will be able to see the error.

Cause

The error is being raised due to incorrect Code List Mapping for Contract Replication.

Resolution

There is a special Code List Mapping Group required for Contract Party Role Code - Contract Replication and Pricing Mapping Group.

This is to map the local code Employee Responsible (39) to ERP Sales Representative (Y1) and Contract Administrator (1122) to the ERP Employee Responsible (ZM). The other codes are mapped as per the standard integration scenario.

Keywords

 Party Role, Employee Responsible, Administrator Party, Contracts , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer add-ins all versions