SAP Knowledge Base Article - Public

3034451 - The Set Variable screen or the chart keeps loading when "Disable Dynamic Variables" is unchecked in SAP Analytics Cloud (SAC)

Symptom

  • The Set Variables screen or the chart keeps loading when "Disable Dynamic Variables" is unchecked in SAP Analytics Cloud (SAC)
  • Error below found in the console log:
    Server: (#42014) Caught exception : exception 70002048: column store error: exception 71002048: acquire index handle failed [2755] IndexMgr: locking failed;acquire IndexHandle with invalid TOID,object=XXXXXXXXX


Environment

  • SAP Analytics Cloud (Enterprise) 2021.2.8

Reproducing the Issue

  1. Create a story based on HANA Cloud Live Connection.
  2. Edit the prompt and make sure the option "Disable Dynamic Variables" is unchecked.
  3. Save the story.
  4. Refresh and reopen the Set Variables screen for several times.
  5. The issue happens.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , LOD-ANA-LDC-HAN , SAC Live Data Connection HANA , Problem

Product

SAP Analytics Cloud 1.0