SAP Knowledge Base Article - Preview

3034405 - Error "403: User does not have access to this resource" when trying to enable email integration using Qualtrics

Symptom

When attempting to run an integration in the business scenario, it displays an error message:

Http Error response code 403 with response state text: Forbidden ; Click text to download payload for further details

{"meta":{"requestId":"af619e8d-bd8a-404f-aefc-ef93210d9881","httpStatus":"403 - Forbidden","error":{"errorCode":"PPE_4","errorMessage":"User does not have access to this resource."}}}


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Environment

  • SAP SuccessFactors HXM Suite
  • SAP Qualtrics

Keywords

Qualtrics, SuccessFactors API, User does not have access to this resource, 403, , KBA , XM-EX-EE , Qualtrics Employee Experience Employee Engagement , LOD-SF-PLT-QLT , Qualtrics Integration , Problem

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