Symptom
When you searching using advanced search on Directory search, results multiple records appear for same employee.
Environment
SAP SuccessFactors Employee Profile Administrator
Reproducing the Issue
- Proxy as the user who has the issue.
- Go to Company Info then Directory.
- Select Job Code dropdown (Manager, Employee)
- Notice multiple results are shown.
- Proxy as Admin IT or SFADMIN.
- No duplicates are shown.
Cause
Engineering Team is currently working on a code change that is planed to be patched in the upcoming release - b2105
Resolution
This KBA will be updated once the code fix is delivered.
Keywords
loop, Error, Fail, Failed, Failing, Problem, Failure, Message, Code Fix, Duplicate, results, Directory, Search. , KBA , LOD-SF-EP-ADM , Roles & Permission / Directory search , Known Error
Product
SAP SuccessFactors HXM Suite all versions