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3034029 - SAP HANA cockpit showing blank screen after host name change

Symptom

After changing host name, HANA Cockpit shows blank page, as below.

"xs env cockpit-flp-content" and "xs env cockpit-web-app" return old host name, like below.

"portal-services" : [ {
"name" : "cockpit-ps-content",
"label" : "portal-services",
...
"portalStaticResourcesUrl" : "https://old_host_name.domain_name:51030",
...
"url" : "https://old_host_name.domain_name:51029"
}

While,  "xs env sap-portal-persistency" returns correct new host name.

"full_application_uris" : [ "https://new_host_name.domain_name:51029" ],
...
portalServices: 
[
{
"name": "portalStaticResourcesUrl",
"url": "https://new_host_name.domain_name:51030"
}
]

You had followed the steps in KBA 2925674 OR had tried both commands "xs restage cockpit-flp-content" and "xs restart cockpit-flp-content", but the issue persists.

Images/data in this KBA are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP HANA Cockpit 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

HANA, Cockpit, blank page, blank screen, empty screen, host name, URL, xs unbind-service, xs bind-service, xs rs , KBA , HAN-CPT-CPT2-ADM , SAP HANA Cockpit 2 (Administration Core) , BC-XS-RT , OP Runtime / XS Controller , Problem

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