SAP Knowledge Base Article - Public

3032424 - [ONB] Cancel Onboarding does not load

Symptom

When cancelling Onboarding for a candidate, the cancellation window remains stuck on a loading screen and does not load. 

Environment

SAP SuccessFactors Onboarding 

Reproducing the Issue

1. Open Onboarding dashboard. 

2. For the required candidate, select 'View Details'. 

3. From the 'Actions' menu, select 'Cancel Onboarding'. 

4. The cancellation window does not load. 

Cause

Configuration Issue


Resolution

  1. Add Translation for NO SHOW events under Manage Organization, Pay and Job Structure.
  2. Remove "Admin access to MDF OData API".

Keywords

Cancel onboarding, Loading, Page Loading , KBA , LOD-SF-OBX-DBD , Dashboard , Problem

Product

SAP SuccessFactors Onboarding 2011