SAP Knowledge Base Article - Preview

3032029 - Last entry not imported during BJS job

Symptom

  • When using the automatic import function in SAP Contact Center, the last user account in the "UserGroup" isn't imported. 
  • If the admin adds a random new account as the previous one, then the previous account will be imported, but the last one won't.
  • The auto-import logs show that the amount of rows is 500 even though the excel sheet contains 503 rows, where the first row is empty, the second row contains the field names and 501 user accounts.


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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