SAP Knowledge Base Article - Preview

3032029 - Last entry not imported during BJS job


  • When using the automatic import function in SAP Contact Center, the last user account in the "UserGroup" isn't imported. 
  • If the admin adds a random new account as the previous one, then the previous account will be imported, but the last one won't.
  • The auto-import logs show that the amount of rows is 500 even though the excel sheet contains 503 rows, where the first row is empty, the second row contains the field names and 501 user accounts.



SAP Contact Center 7.0


SAP Contact Center, on-premise edition 7.0


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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