SAP Knowledge Base Article - Preview

3031575 - Unable to access the Jam content in SuccessFactors Mobile App

Symptom

  • Unable to access the Jam content in SuccessFactors Mobile App
  • The SuccessFactors Mobile App is showing the following message when accessing Jam content: "You can't log in from your current IP address"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Jam Collaboration
  • SAP SuccessFactors Mobile

Product

SAP Jam Collaboration all versions ; SAP SuccessFactors Mobile all versions

Keywords

Jam, app, IP, unable, group,  , KBA , LOD-SF-FWK-MOB , Mobile Application , LOD-SF-JAM , SAP Jam , Problem

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