SAP Knowledge Base Article - Preview

3031329 - Error in Onboarding Audit Trail: Failed to send data to SF: The remote server returned an error: (500) Internal Server Error. Could not update Candidate Info object for kms user id

Symptom

  • Error occurs for candidate in Onboarding Audit Trail
  • OnboardingCandidateInfo not created for Onboardee
  • Candidate cannot be found within Manage Pending Hires
  • Failed to send data to SF: The remote server returned an error: (500) Internal Server Error. Candidate Info object is not found. Cannot proceed with Paperworkdone. Returning error


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Environment

SAP SuccessFactors Onboarding 1.0

Keywords

ONB, 1.0, OnboardingCandidateInfo, Audit Trail, Manage Pending Hires, error, 500,  , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

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