- You're completing a Service Confirmation or a Repair Confirmation. Once the document is saved, system returns the error message: CRM_ORDER_MISC 020 "Diagnosis - Errors occurred while trying to create follow-up documents. To view the error messages, see the enclosed log"
- Transmission log displays the error: "No CATS key could be created for item xxxxxxxxxx / 0000000010 (E CRMSERV_ACC_EXEC 001)"
- SAP S/4HANA
SAP S/4HANA all versions
CATS, S4H_CRM, Service item , KBA , CRM-S4-SRV-SCO , S4CRM: Service Confirmation , CRM-S4-IHR , S4CRM: In-House Repair , Problem
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