3030552 - [ONB 2.0] Adding CC to Email Templates

Add CC to any email template through Explicit Recipient Builder

SAP SuccessFactors Onboarding 2.0

• Go to Email Services
• Select any email template and navigate to step 3
• Under the Recipient > CC > Select Explicit Recipient Builder
• Add the Name and Email id of the desired user and save the template
• Send the configured Email Template 
• Added cc is not included in the sent email

• The added user under "Explicit Recipient Builder" is not a part of SF

• At the moment, any user added under "Explicit Recipient Builder" should be a part of SF
• Only if the user is a part of SF, the email will get triggered 

CC, Recipient, Email Services, Active Templates, Explicit Recipient Builder , KBA , LOD-SF-OBX-EML , Notifications , Problem