SAP Knowledge Base Article - Preview

3030454 - How to implement the third-party extension in the Communication Panel

Symptom

  • Business wants to use the Communication Panel 3rd party extension features
  • This document is intended to provide the intial steps to perform the requires implementation 


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, Communication Panel, 3rd party extension, xtensions, Iframe, CP, Sinch 365 , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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