SAP Knowledge Base Article - Preview

3030436 - How to submit a VAR Service Desk Go-Live Request - SAP ONE Support Launchpad


  • Go-Live request for partner Value-Added Reseller (VAR) with a Partner Center of Expertise (PCOE) certification
  • How does a VAR inform SAP that end customers' incident processing will be handled by the partner VAR system?
  • How to block end customers' installations which are supported by VAR partner
  • VAR partner wants to go live with their own incident processing system 
  • How does a VAR block end customers from logging support incidents in Launchpad?
  • VAR partner is responsible for creating support incidents for end customers they support
  • VAR with a PCOE certification wants to submit Go-Live request 




SAP Solution Manager all versions


VAR value-added reseller , block installation , Partner Center of Expertise PCOE , end customer , installation Supported By partner , SAP Note 1285423 - Go-live with Solution Manager for VAR , KBA , XX-SER-SAPSMP-SUP , Support Applications , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.