SAP Knowledge Base Article - Preview

3030047 - WYSIWYG editor converts characters to HTML entities

Symptom

Special characters (ampersand, accented characters, etc) are changed to HTML entities after saving them in WYSIWYG editor. 

Both special characters and HTML entities can be displayed correctly in storefront and backoffice pages, but they will result in different contents during an export action. 


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Product

SAP Commerce Cloud all versions

Keywords

HTML entity, WYSIWYG editor, ampersand, encode, export , KBA , CEC-HCS , SAP Commerce Cloud , Problem

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