SAP Knowledge Base Article - Public

3030018 - Technical error while creating Intercompany Billing (IV)

Symptom

You are following Intercompany Sales Order Processing - International (1MX) process flow and when trying to create a Billing document based on the Delivery a technical error occurs.

Environment

SAP S/4 HANA Cloud

Reproducing the Issue

*Intercompany business scenario

1. Open the app 'Create Billing Document'

2. Insert the Delivery as SD Document source for your Billing Document.

3. Check error message: 'A technical error occured.'

Cause

One of the causes for the technical error might be the Sales Area Data missing on the delivery document. This error is normally issued when there are missing customizing for determining fields LIKP-VKOIV (Sales organization for intercompany billing), LIKP-VTWIV (Distribution channel for intercompany billing), LIKP-SPAIV (Division for intercompany billing) in the referenced delivery document. In case Sales Area Data is correctly configurated please open a ticket as per 2563519 - SAP S/4HANA Cloud - How to create the perfect incident KBA.

Resolution

Check Master Data setup at "Intercompany Sales Order Processing - International (1MX)" Setup guide at https://support.sap.com/content/dam/SAAP/Sol_Pack/Library/Setup/1MX_Set-Up_EN_XX.pdf. If already configurated please double check section 3.1.2 Customer Sales Area Data, specially the fulfillment of the fields  LIKP-VKOIV (Sales organization for intercompany billing), LIKP-VTWIV (Distribution channel for intercompany billing), LIKP-SPAIV (Division for intercompany billing).

Keywords

Intercompany Billing Document, Technical Error, 1MX, , KBA , SD-BIL-IV-IB , Intercompany Billing , Problem

Product

SAP S/4HANA Cloud all versions