Symptom
Character � is showing in name of users in Onboarding.
Environment
SAP SuccessFactors Onboarding 1.0
Cause
Character Encoding is not Unicode (UTF-8) which supports the additional characters.
Resolution
- Go to Provisioning >> Manage Scheduled Jobs
- Select "Delta Person Export" to Job Type
- Click the job to check Character Encoding
- If it is incorrect, cancel the job
- Edit the job and change Character Encoding to Unicode (UTF-8)
- Save the job
Keywords
special character, question mark, name, Character Encoding, Delta User Sync, Delta Person Export , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
Product
SAP SuccessFactors Onboarding all versions