3029990 - Special characters showing question mark in users' name while using Delta User Sync - Onboarding

Character � is showing in name of users in Onboarding.

SAP SuccessFactors Onboarding  1.0

Character Encoding is not Unicode (UTF-8) which supports the additional characters.

1. Go to Provisioning >> Manage Scheduled Jobs
2. Select "Delta Person Export" to Job Type
3. Click the job to check Character Encoding
4. If it is incorrect, cancel the job
5. Edit the job and change Character Encoding to Unicode (UTF-8)
6. Save the job

special character, question mark, name, Character Encoding, Delta User Sync, Delta Person Export , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem