SAP Knowledge Base Article - Preview

3029214 - Backoffice SSO login get 404 response error

Symptom

When accessing backoffice endpoint which configures to use SSO to login, it doesn't trigger redirecting to Identity Service Provider which also known as IDP to do the identity verification, but get a 404 response error.

** Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.**


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Environment

SAP Commerce Cloud in the Public Cloud(CCV2)

Product

SAP Commerce Cloud 1808 ; SAP Commerce Cloud 1811 ; SAP Commerce Cloud 1905 ; SAP Commerce Cloud 2005 ; SAP Commerce Cloud 2011

Keywords

SSO, samlsinglesignon, redirect , KBA , CEC-HCS-CCAZ-CZO , Customer Zone on Azure , How To

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