SAP Knowledge Base Article - Public

3028981 - Unable to Deactivate Curricula with Special Characters - LMS

Symptom

When an Admin deactivate any curricula with special or non alphanumeric characters in the Curriculum ID, they will get the error message below:

Error message = Request processing failed; nested exception is com.successfactors.learning.business.curriculum.service.api.CurriculumServiceException: System not able to find the curriculum provided!!!

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to Learning Administration > Learning Activities > Curricula
  2. Search for a Curricula with special characters
  3. Click Actions 
  4. Choose Deactivate
  5. Admin will get the error message

Cause

This is a coding issue. 

Resolution

This issue has been fixed and applied in PTCH-35131 b2011p18 patch.

See Also

2618344 - Deactivate/Disable/Inactivate Curriculum

Keywords

Error message, deactivate, curriculum, System not able to find the curriculum provided, special characters, LRN-101298, PTCH-35131 , KBA , LOD-SF-LMS-CUR , Curricula , Known Error

Product

SAP SuccessFactors Learning 2005 ; SAP SuccessFactors Learning 2011