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3028932 - "sapcontrol -nr XX -function StartSystem" returns NIECONN_REFUSED for a remote instance

Symptom

An SAP system (or one of its instances) is down.

The following error message is received when trying to start SAP with the command "sapcontrol -nr XX -function StartSystem" ("XX" stands for the Instance number):

FAIL: NIECONN_REFUSED (Connection timed out), NiRawConnect failed in plugin_fopen(), <errordetails xmlns="urn:SAPControl"><errordetails xmlns="urn:SAPControl">Checking Start permission on http://<remote server>:5XX13 failed: NIECONN_REFUSED (Connection timed out), NiRawConnect failed in plugin_fopen()</errordetails></errordetails>

- Notice that the protocol might be https, in which case the port changes to 5XX14 ("...Checking Start permission on https://<remote server>:5XX14 failed...")


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Environment

  • SAP Netweaver release independent
  • Client/Server Technology - Startup Service

Product

SAP NetWeaver all versions

Keywords

KBA , BC-CST-STS , Startup Service , BC-CST , Client/Server Technology , BC-JAS , NetWeaver Application Server Java , Problem

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