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3028453 - Failed to install Cockpit due to XS Advanced Domain Name error.

Symptom

Failed to install Cockit due to following error message.

/hana/shared/cockpit_media ./hdblcm.sh
SAP HANA Lifecycle Management - SAP HANA Cockpit 2.0.12.16.0
************************************************************
Choose an action
  Index | Action            | Description
  --------------------------------------------------------------------------------------------------------
  1     | xxx (install)     | Install SAP HANA Cockpit on SAP HANA Database version 1.00.122.23.1548298510
  2     | install           | Install new SAP HANA Cockpit system
  3     | Exit (do nothing) |
Enter selected action index [3]: 1
Configuration error:
  SAP HANA Cockpit Stack requires that the underlying SAP HANA Database is configured in multi-tenant database containers.The system 'xxx' currently does not meet this requirement
Log file written to '/var/tmp/hdb_xxx_hdblcm_update_2021-02-25_04.34.16/hdblcm.log' on host 'xxxx'.
xxx:/hana/shared/cockpit_media ./hdblcm.sh
SAP HANA Lifecycle Management - SAP HANA Cockpit 2.0.12.16.0
************************************************************
Choose an action
  Index | Action            | Description
  --------------------------------------------------------------------------------------------------------
  1     | YGQ (install)     | Install SAP HANA Cockpit on SAP HANA Database version 1.00.122.23.1548298510
  2     | install           | Install new SAP HANA Cockpit system
  3     | Exit (do nothing) |
Enter selected action index [3]: 2
Enter Installation Path [/hana/shared]:
Enter Local Host Name [xxxx]:
Enter SAP HANA System ID [H4C]:
Enter Instance Number [96]:
Enter Master Password:
Confirm Master Password:
Configuration error:
  XS Advanced Domain Name (see SAP Note 2245631) 'xxxx.reddog.microsoft.com' is not accessible.

Image /data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • HANA all
  • HANA Cockpit

Product

SAP HANA, platform edition 2.0

Keywords

 HANA, Cockpit, XS Advanced Domain Name,  is not accessible , KBA , HAN-CPT-CPT2-ADM , SAP HANA Cockpit 2 (Administration Core) , HAN-DB , SAP HANA Database , HAN-LM-INS-DB , Installation of HANA Database , Problem

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