SAP Knowledge Base Article - Public

3028315 - Error recieved when Employee Refers Friend - Recruiting Management

Symptom

Refer a friend gives a error (An error occurred while submitting your referral. Please try again later)

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue


  1. Go to Internal Career Site 
  2. Go to any job requisition
  3. Refer a friend
  4. Error occurs “An error occurred while submitting your referral. Please try again later “

Cause

The root cause is currently under investigation.

Resolution

We have opened an internal incident with the engineering team to investigate this issue. We will update this KBA with more information as the issue is investigated by our developers. 

Keywords

Refer a Friend, Error Message, An error occurred while submitting your referral. Please try again later,  Job Req, Internal, Career Site, Internal User, Referral Program , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , LOD-SF-RCM-JOB , Job Postings & Requisitions , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting all versions