SAP Knowledge Base Article - Public

3028275 - [ONB 2.0] "The following fields USERID are mandatory in the Data Model. Please ask your system administrator to update the Data Model." error in Manage Pending Hires

Symptom

When we submit the Manage Pending Hires step a warning message pops up and if we click on Proceed the following error message appears-

 "The following fields USERID are mandatory in the Data Model. Please ask your system administrator to update the Data Model."

Environment

SAP SuccessFactors Onboarding 2.0

Reproducing the Issue

  1. Move to Manage Pending Hires
  2. Select any candidate in Onboarding 2.0
  3. Move through all the sections and submit the step
  4. A warning message pops up
  5. Click on Proceed  the following error appears-"The following fields USERID are mandatory in the Data Model. Please ask your system administrator to update the Data Model."

Cause

This happens specifically when we have an onSave Rule which checks if something mandatory is not entered while submitting.
This rule gives warning and once user receives this and sends to backend by clicking on Proceed instead of Correct, we hit into this issue.

Resolution

  • Currently to resolve this issue Engineering Team has provided the following workaround-
  1. When you click on submit button in Manage Pending Hires, the pop up(warning) appears to Proceed Or Correct .
  2. Please do not click on "Proceed". Instead, click on "Correct" and correct the particular data for the candidate and the error will not occur.
  3. If you click on "Proceed " button, "The following fields USERID are mandatory in the Data Model. Please ask your system administrator to update the Data Model" error will be thrown.
  • Alternatively, all the onSave Rules which does validation and throws the warning message can be disabled till fix is patched, that will make sure we don’t encounter this issue. Kindly check for the rule in Splunk logs while replicating the steps if not known.
  • Kindly follow above work-around while SAP Engineering Team is working on permanent fix on this issue.

Keywords

Manage Pending Hires, Rule Warning, USERID, Data Model, error, mandatory , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding 2011