SAP Knowledge Base Article - Public

3027748 - Error 'Can't perform action. Please try again later.' when cancelling multiple service item confirmations in Manage Service Orders app - SAP S/4HANA Cloud

Symptom

When cancelling multiple service item confirmations in Manage Service Orders app, the following error occurs:

  • Can't perform action. Please try again later.

Environment

  • SAP S/4HANA Cloud 2102

Reproducing the Issue

  1. Go to Manage Service Orders app.

  2. Search for a specific service order.

  3. Go to 'Items' tab and the see the confirmations.

  4. Select multiple cancel confirmations and click on 'Cancel'.

  5. The error 'Can't perform action. Please try again later.' occurs.

Resolution

It's a known bug and will be fixed in CE2105.

Keywords

Bulk Cancel, Bulk Cancellation, Manage Service Orders , KBA , CRM-S4-SRV-SVO , S4CRM: Service Order , Bug Filed

Product

SAP S/4HANA Cloud 2102