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3027693 - DocuSign SSO Certificate expiration - DocuSign

Symptom

Receiving DocuSign SSO Certificate expiring email:

"We are reaching out to inform you that your DocuSign SSO Certificate is due to expire on <DATE>. On this date, DocuSign will no longer accept SAML responses from expired Certificates. Failure to update the Certificate in your Identity Provider will result in your inability to log into DocuSign via SSO.

Your updated SSO Certificate will be available on <DATE> on DocuSign’s Trust Center. Please reach out to your IT Team or Single Sign-On Administrator for assistance updating your Certificate. "


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Environment

SAP Signature Management by DocuSign

Product

SAP Signature Management 1.0 by DocuSign ; SAP Signature Management 2.0 by DocuSign ; SAP SuccessFactors HXM Core 2011

Keywords

esignature, SAML response, SAML request, encryption, login failure, demo, prod, change scedule , KBA , XX-PART-DSN , SAP Signature Management by DocuSign , How To

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