Symptom
SAP Data Warehouse Cloud is impacted by an intermittent connection issue, causing unresponsiveness such as:
- Failing jobs
- Instability
- Save failovers or long running saves
Error examples:
- "It looks like there was an error while reading from the back end."
- "Storage data couldn't be loaded." "monitorHaasCannotCollectResources" "Connect failed (connect timeout expired), Code: -10709, SQL State:"
- "Failed to load database users" "spaceNotFound" "Space does not exist on CustomerHana."
In case you require further information about outages, you can check 2882762 - Outage Information for SAP Data Warehouse Cloud or create a SAP Support Incident.
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Environment
SAP Data Warehouse Cloud
Product
SAP Data Warehouse Cloud all versions
Keywords
Connect failed, connect timeout expired, code, -10709, SQL State , KBA , DWC-ADM , Administration , Problem
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